---
title: "Troubleshoot dashboards and notebooks"
slug: "troubleshoot-dashboards-and-notebooks"
updated: 2026-10-27T16:22:15Z
published: 2026-10-27T04:48:21Z
canonical: "docs.hunters.ai/troubleshoot-dashboards-and-notebooks"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hunters.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshoot dashboards and notebooks

Find what you are seeing in the tables below.

## Widgets and dashboards

| Symptom | Cause |
| --- | --- |
| A widget is empty on the dashboard but works in Search | The dashboard time range filters it. Widen the range, or clear the widget's time column. |
| Some widgets follow the time range and others don't | Only widgets with a time column are filtered. The red clock icon marks the ones without one. |
| **Edit Chart** is disabled | The widget has no data. Fix the time column or the range first. |
| Numbers are lower than expected | Your SQL filters time **and** you nominated that column as the time column, so the filters stack. Or a bar limit dropped the remaining bars. Or a pivot hit its column cap. |
| The chart's bars changed after I chose **Ascending** | With **Ascending**, the bar limit keeps the smallest bars. |
| I edited the query, but the dashboard didn't change | Widgets are copies. Edits never flow between the query and the dashboard. |
| My dashboard isn't in the **Add to dashboard** list | The list shows only dashboards you created. Select **Make a copy** on someone else's dashboard first. |
| A filter column is missing | Filters offer only the columns returned by every widget's query. |
| The preview doesn't match the created widget | The preview is computed locally from sample rows. Trust the widget. |
| *Chart cannot be displayed* | The chart has more than 1,500 data points. Limit the bars or coarsen the grouping. |
| **Refresh** is greyed out | Someone refreshed this dashboard in the last hour. |
| *Last updated* changed but nobody refreshed | A scheduled email re-ran the widget queries. |
| Sharing failed | One of the private queries behind the widgets can't be shared by you. |

## Search and notebooks

| Symptom | Cause |
| --- | --- |
| My SQL disappeared when I switched the data type | By design: switching discards the SQL and the prompt. |
| Analytics SQL fails with an odd error | Analytics is PostgreSQL. Read the end of the *PG Query syntax error* message. Avoid a literal `%`. |
| A notebook's **Save** is disabled for no visible reason | A cell reference is broken, usually because a cell was renamed. |
| A cell's **Run Query** is disabled | A cell it references hasn't been run yet in this session. |
| A notebook lost all its cells | Its data type was switched. Reload the page instead of saving. |