---
title: "Sync Jira status with Hunters"
slug: "sync-jira-status-with-hunters"
updated: 2025-03-10T14:40:28Z
published: 2025-03-10T14:40:28Z
canonical: "docs.hunters.ai/sync-jira-status-with-hunters"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hunters.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Sync Jira status with Hunters

This recipe will trigger whenever an issue’s status changes on Jira and will update the status of the corresponding lead on Hunters to match. This will help you keep your Jira service desk project updated and synced with the Hunters SOC platform.

**To sync Jira status with Hunters:**

****Step 1: Open the required template****

1. From the Hunters menu, navigate to **Workflows > Workflow Manager**. ![image.png](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/image%28237%29.png)
2. Under **Projects**, navigate to **Automated Workflows > Jira**. ![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/Sync Hunters status recipe - Jira folder.png)
3. Locate the **Sync Jira status to Hunters** recipe, click on the **…** menu and then select **Clone**. This will ensure you don’t override the template so you can use it again in the future. ![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/Sync Jira status recipe - Clone template.png)
4. Rename the recipe and click **Edit**.

![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/Sync Jira status recipe - Rename and Edit(1).png)

****Step 2: Connect your Jira account****

> [!NOTE]
> 💡**Tip**If you’ve already connected Jira to a recipe before, you can simply select the connection from the list and skip to the next step.  
>   
> ![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/Skip Jira connection.png)

1. From the recipe flowchart, click the **Trigger** step to edit it. ![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/Sync Jira status recipe - Select trigger step.png)
2. On the right-side panel, name your connection, select an **Authentication type** and **Base URL**, and complete the required authentication details. ![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/Sync Hunters status recipe - Connect to Jira.png)
3. Click **Connect**.
4. In the **JQL query string** field, replace the **project** value with the name of the relevant Jira project. ![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/Sync Jira status recipe - JQL query string.png)

****Step 3: Connect your Hunters account****

> [!NOTE]
> 💡**Tip**If you’ve already connected Hunters to a recipe before, you can simply select the connection from the list and skip to the next step.  
>   
> ![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/Skip Hunters connection.png)

1. Follow [these](https://docs.hunters.ai/apidocs/manage-api-tokens) guidelines to create a Hunters API token with a **Customer** role (or higher).
2. Copy the **Client ID** and **Client secret** provided in the token creation process.
3. Navigate back to the recipe and click step 2 to connect your Hunters account.
4. On the right side panel, name your connection and paste the **Client ID** and **Client secret** in the appropriate fields. ![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/image.png)
5. Select your **Region** based on the region set up for you upon Hunters tenant creation.
6. Click **Connect**.
7. Make sure the following fields are defined as follows:
  - **Lead UUIDs** - `=[_dp('{"pill_type":"output","provider":"foreach","line":"c1041782","path":["fields","customfield_10448"]}')]`.
  - **Status** - `={"Open"=&gt;"Open", "Pending"=&gt;"Open", "Work in progress"=&gt;"WIP", "Done"=&gt;"Done"}[_dp('{"pill_type":"output","provider":"foreach","line":"c1041782","path":["fields","status","name"]}')]`

This will translate to appear as in the below image: ![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/Sync Jira status recipe - Hunters fields.png)

****Step 4: Save and activate the recipe****

1. Once done, click **Save** and then **Exit**.  
  
![](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/Create email recipe from template - Save and exit.png)
2. Now click **Start recipe** to activate the workflow.  
  
![image.png](https://cdn.document360.io/5f63f0e0-3c70-4d00-b623-82493be0bde5/Images/Documentation/image%28130%29.png)
