FastTrack (Admin By Request)

Overview

FastTrack AdminByRequest is a cloud-based Privileged Access Management (PAM) solution designed to provide organizations with secure, auditable, and tightly controlled local administrator access on endpoints—without hindering end-user productivity. Rather than granting employees standing or permanent admin rights, AdminByRequest introduces an on-demand elevation model where privileges are requested, evaluated, approved, and logged through a central workflow. This ensures that users gain the access they need only when necessary, and only for the duration required.

At its core, the platform is built to strike a careful balance between security, usability, and operational efficiency. By removing persistent admin rights, organizations significantly reduce exposure to malware, privilege escalation attempts, unauthorized configuration changes, and other endpoint-level threats. At the same time, AdminByRequest ensures that legitimate work—such as installing applications, updating tools, or performing advanced troubleshooting—can continue smoothly through guided self-service or administrator-controlled approval paths.

AdminByRequest achieves this balance through lightweight client deployment, centralized cloud policy management, robust logging, and real-time visibility into elevated activities across all managed devices. This combination allows security teams to enforce least-privilege principles while maintaining full auditability of every elevation event, helping organizations adhere to best practices and compliance frameworks. The result is a modern PAM approach that enhances endpoint security posture without slowing down IT operations or end users.

Supported data types

{
  "id": "000011123",
  "eventCode": 100,
  "eventLevel": 0,
  "eventText": "Sudo command executed",
  "eventTime": "2025-01-01T00:00:00",
  "eventTimeUTC": "2025-01-01T00:00:00",
  "computerName": "COMPUTER-NAME-001",
  "userAccount": "user.account",
  "userName": "User Name",
  "alertAccount": null,
  "auditLogURL": null,
  "rollback": false,
  "additionalData": "[\"Executed a sudo command:\", \"defaults\", \"read\", \"/Library/LaunchAgents/com.example.app.p\"]",
  "application": {
    "file": null,
    "path": null,
    "name": null,
    "vendor": null,
    "version": null,
    "sha256": null
  }
}

{
  "scanResults": [],
  "id": 123456789,
  "traceNo": "123454321",
  "settingsName": "Global",
  "type": "Admin Session",
  "typeCode": 1,
  "status": "Denied",
  "statusCode": 3,
  "application": {
    "file": null,
    "name": null,
    "vendor": null,
    "version": null,
    "sha256": null,
    "scanResult": null,
    "scanResultCode": 0,
    "threat": null,
    "virustotalLink": null
  },
  "user": {
    "account": "USER001",
    "fullName": "User, Test",
    "email": "user@example.com",
    "phone": ""
  },
  "computer": {
    "name": "COMPUTER-001",
    "platform": "Mac",
    "platformCode": 1,
    "make": "Apple Inc.",
    "model": "MacBookPro 18.2"
  },
  "reason": "test reason",
  "approvedBy": null,
  "approvedByEmail": null,
  "deniedReason": null,
  "deniedBy": null,
  "deniedByEmail": null,
  "requestTime": "2025-01-01T00:00:00",
  "auditlogLink": "https://www.example.com/AuditLog?Page=AdminSessions&ID=123456&ShowFilter=false"
}

{
  "installs": [
    {
      "application": "Self Service",
      "version": "",
      "vendor": ""
    }
  ],
  "uninstalls": [],
  "elevatedApplications": [],
  "scanResults": [],
  "id": 123454387,
  "traceNo": "12397153",
  "settingsName": "Global",
  "type": "Run As Admin",
  "typeCode": 0,
  "status": "Finished",
  "statusCode": 2,
  "application": {
    "file": "Self Service.app",
    "path": "/Library/example/.ABCdboxManager/12345.activeSandbox/Root/Applications",
    "name": "Self Service",
    "vendor": "",
    "version": "",
    "sha256": "",
    "scanResult": "Clean",
    "scanResultCode": 0,
    "threat": null,
    "virustotalLink": "https://www.example.com/latest-scan/",
    "preapproved": false
  },
  "user": {
    "account": "ROOT",
    "fullName": "root",
    "email": "",
    "phone": "",
    "isAdmin": true
  },
  "computer": {
    "name": "MB-12345",
    "platform": "Mac",
    "platformCode": 1,
    "make": "Apple Inc.",
    "model": "Mac 1.10"
  },
  "reason": null,
  "approvedBy": null,
  "approvedByEmail": null,
  "deniedReason": null,
  "deniedBy": null,
  "deniedByEmail": null,
  "ssoValidated": false,
  "requestTime": "2025-11-10T10:28:50",
  "requestTimeUTC": "2025-11-10T06:28:50",
  "startTime": "2025-11-10T10:28:50",
  "startTimeUTC": "2025-11-10T06:28:50",
  "endTime": "2025-11-10T10:28:50",
  "endTimeUTC": "2025-11-10T06:28:50",
  "responseTime": null,
  "auditlogLink": "https://www.adminbyrequest.com/AuditLog?Page=sample&ID=1234&ShowFilter=false"
}